Help
Frequently Asked Questions
- Wah! I just tried to log in to my account, and Banjo Bunny thinks I'm not a member!
Perhaps you're using the wrong email address. Or... maybe you're misspelling your email address or password. Or... maybe you're suffering from OLD HARE'S SYNDROME, and no longer know your cottontail from your head and you never signed up in the first place! If so, hop, don't walk to the How to Join page. if you continue having problems, we're more than happy to help you. Please, for the sake of Banjo Bunny's sanity, try to troubleshoot the problem yourself first. - I forgot my password! Please forgive me!
You're forgiven, but you'll have to say three Hail Rabbits and send 2 e-cards for penance once we issue your new password via email. Go to the login page and click "Forgot your password?". - Not only did I forget my password, I don't have the same email address anymore!
Well you're just a hard case Bunny Member, aren't you? Contact me for assistance. - My recipient didn't receive their e-card notification!
Banjo Bunny plays by the rules when it comes to sending out email notifications and routinely tests AOL, Yahoo, MSN, Hotmail, Gmail and Live for successful delivery. However, there are some reasons why your granny didn't get her e-card which are out of our control.
• Some email programs are set up to send any unfamiliar mail to the junk folder. (AOL has this option) Ask her to check in there... if she finds it, she should mark it as "not junk" and move it to her inbox.
• There's always the chance you sent the e-card to the wrong address, or mistyped some letters. (This happens a lot) Please double-check the address and send again ~ it would be a good idea to notify your friend one of our emails is on its way so they can be on the look-out. We all know how easy it is to accidentally delete messages.
• Your recipient's email box could be full and rejecting incoming email.
• And, finally, some email hosting companies are rather unfriendly when it comes to unsolicited emails, no matter how friendly and well-intentioned and benign our motives might be. If that's the case, the simplest way to solve the problem is to send the e-card to YOURSELF and then FORWARD the notification to your friend. - What does the page my recipients actually sees when they view my e-card look like? Do you take out all the superfluous graphics, buttons and information?
Yes indeedy-do! Banjo Bunny provides a clean slate for final viewing of your e-cards. Click here to see a sample view page. - I just got an error saying my friend's email address is on the "Global Do Not Send List," what's with that?
To obtain special certification to help ensure your e-cards get where they're supposed to, Banjo Bunny is required to offer any and all recipients the option not to receive e-cards from his website. Every e-card notification has a link at the bottom that will automatically add his or her email to a Do Not Send List. - Why can't I view any of the Rabbit's E-Card Animations?
You probably don't have the latest Flash plugin installed for the browser you are currently using on your computer. Click here to install it. Another reason you might not see the animation is your internet connection is intermittent or dead... or perhaps you're temporarily unlucky, which happens to us all. - What information do your email notifications contain? What do they look like?
When you send an e-card, Banjo Bunny sends a very simple text-based email notification message. Click here for a sample graphic. - I sent an E-Card to my Cat, and she says your E-Cards are good, but there's room for "improvement".
If the cat you speak of is capable of articulating her preferences intelligently, we'd love to receive a critique from her. Feedback, for the most part (and depending on our mood) is welcome. - Will your E-Cards play okay on a dial-up connection?
By and large, yes they should. Your friends on dial-up will most likely have to wait a bit longer for their e-card to download, but once they do, playback should be smooth. If you're on a dial-up connection and a particular card is giving you trouble, don't hesitate to let the Bunny know. - I'm addicted to this site! It's interfering with my ability to work and sleep! What can be done?
We're THRILLED you're addicted. Please DON'T STOP. If you feel your life or JOB is in danger, then be advised, there IS a limit to how many cards you can send. If you reach that limit, we'll let you know (and point you in the direction of a good 12 Hop Program). Rest assured, we've conducted several "scientific" studies on both Banjo Bunny E-Card senders and recipients, and the only side-effects we are presently aware of are temporary giddiness, outbursts of sudden laughter, tearful bouts of sentimentality, and an abiding appreciation toward the Banjo Bunny Member who chose to send the most unique e-cards on the internet. - I think Banjo Bunny might be a pervert and am offended by the Burlesque Category.
The entire Rabbit Warren here at Banjobunny.com is sincerely sorry you're feeling offended. However, bunnies will be bunnies, and no matter how hard we try to make them behave, it seems the good lord created them that way. Please be assured we do not produce any animations which would be considered more offensive than most reality TV shows, or political campaigns. (You can find similar "questionable" content here and here, even.) We will never post content containing foul language, "full monty" male nudity, or anything that would earn this site an X Rating. All of our risque images were created in the early 1900's, and although at that time they were considered quite "naughty", by early 20th century standards, most find them fun and elegantly flirtatious... unless you're a Puritan or a Pilgrim, of course. (If you ARE a Puritan or a Pilgrim, what the heck are you doing on the internet? Get back to churning butter and shooting turkeys for dinner! You have no time for temptations of the flesh.) - Why aren't your e-cards FREE anymore?
Well, first of all, as much as we'd like to call ourselves The Sisters of Calcutta E-Card Design, we just can't seem buy enough carrots to fill our tummies and fuel the creative fire that makes all this happen without requiring something in return. You might have also noticed there are no ads on this site. ZERO! Remember, giving and receiving makes the world go 'round. - Why don't you have a gazillion cards in the Rabbit Hutch?
Just one artist is responsible for the rampant silliness on this site. Both she and her alter-ego, Banjo Bunny aren't interested in creating pile upon pile of cheap, cliche one-size-fits-all E-Cards. If you're a sender of discriminating and creative taste with an appreciation for whimsical, elegant and unique communication, this is the site for you. Currently, there are 160 cards in the Rabbit Hutch, and Banjo Bunny is always adding new content. It's just too much FUN to create these cards, so get the word out, and send some! It doesn't take much to motivate a Rabbit to reproduce!